wheeev — Support

Meets for motorcycle and car people. Something not working, or want something removed? Get in touch and a real person will answer.

Email: [email protected]
We aim to reply within a few days.

Signing in

wheeev has no password. Enter your email address and we send you a 6-digit code, which is valid for one hour. If it does not arrive within a minute, check your spam folder — the mail comes from [email protected]. You can request a new code from the same screen.

Location and sharing

Location is used three separate ways, and two of them are off until you turn them on:

If you want location sharing to keep working while the app is in the background, iOS needs the "Always" permission. iOS never offers "Always" on the first ask, so you may need to set it in Settings → wheeev → Location. On "While Using", wheeev shows a notice that sharing is limited — that notice is the app telling you the truth, not a bug.

Notifications

If you are not getting notifications, check that they are allowed in Settings → wheeev → Notifications, then check the per-type toggles in the app under Profile → Notifications.

Safety

Deleting your account

In the app, go to Profile → Delete account. This permanently removes your profile, the content you created, and any location you were sharing. You can also email us and we will do it for you.

Privacy

What we collect and why is set out in full in our privacy policy, and the terms of service.